We last checked all the steps in this guide on iPhone 11 with iOS 15.5 installed. The latest iOS version is 15.6.
Is there no sound on calls in your iPhone 11? Try increasing the volume on your phone. Press the volume up bottom while on a call to increase the audio volume. The callers should also unmute their microphones for sound transmission.
Is it not frustrating when you place a call on your iPhone 11 but cannot hear the person on the other end? What can you do in case the problem arises? This article will explain why there is no sound when you place a call on your iPhone 11 and how you may fix it. There are a few ways to go around the no sound problem.
How to Fix No Sound In Calls On iPhone 11
For most users, being able to talk to others via calls is one of the essential utilities of owning an iPhone. Missing out calls due to the lack of audio can be costly for your business. Audio problems can arise due to both software and hardware faults. Here are multiple steps that you can undertake to get the sound back.
1. Turn Up the Call Volume
Make sure that your call volume is up. You may ensure this by pressing the Volume Up button on the left side of your iPhone 11 to maximize the volume. If the audio is still not audible, try talking through the loudspeakers in the meanwhile. Follow the next few steps to troubleshoot the issue.
2. Turn off Do Not Disturb
Toggling Do Not Disturb off can be the key to clearer sound quality and audible volume. Having this mode on can sometimes pose audio problems, so it is best that you turn it off.
Just open Settings > Focus > Do Not Disturb > turn the slider off to disable this mode.
3. Toggle the Ringer Switch Off and On Again
You can correct some minor bugs in the iPhone by turning the ringer on iPhone 11 off and then on again. You can toggle the ringer by turning the slider on the top right of your iPhone such that you do not see the orange line. If you see the orange bar, then your device is on mute. So slide it such that you do not see the orange bar anymore. Now your device is on ringer mode, and the sound outputs should work fine again.
4. Disconnect Headset
Ensure that you have not connected a headset to your device. Connecting headsets will output sound on the headset, which means the audio will neither transmit through the iPhone receiver nor the speaker phone.
5. Disable Bluetooth
Your external devices, such as wireless speakers or earphones, can remain connected to the device even when they are out of sight. The audio of your device will transmit through Bluetooth in that case. So, disable your Bluetooth from the settings to ensure sound on calls.
6. Check Audio/Network Settings
Most audio issues occur due to a lack of network connectivity. Always check that you have network reception if there is no or limited audio output. In case the reception is troublesome, go to settings and reset your network settings. Then try calling again to see if you managed to resolve the issue.
Go to Settings > General > select Reset > select Reset Network Settings. Choosing to do so will not alter your data in any way.
7. Check Your Service
The lack of service connectivity will distort audio over calls. We advise users to change their location if the service connectivity on their iPhone 11 is limited.
8. Make Sure Nothing Is Blocking the Receiver
Clear any blockage due to dust and dirt on the iPhone receiver. It can sometimes be the cause of no sound on calls. The receiver is on the front of your device at the top. If your screen protector or mobile casing is blocking the receiver, we advise you to take it off. Then, you can clean the opening with a soft brush to remove any dust. Be careful not to damage the device in the process.
9. Clean Out the Lightning Port
Sometimes, grime and dirt can clog up your lightning port which could deceive your device into thinking that the user may have connected a headset. Use a flashlight to inspect the port and carefully clean it using a thin object. Once you have successfully scraped the dust, you should be able to resolve this problem.
10. Connect a Headset and See if Sound Works
Users can identify the source of the audio problem by connecting a headset to check whether the sound works. If you can hear the headset sound while on a call, then the issue likely occurs in the in-built speakers.
If the speakers are faulty, you must visit the Apple repair centre to get a service. If your device is under warranty, Apple should replace your speakers for free.
11. Force Restart your iPhone
Reboot your iPhone 11 if the no sound issue persists. Carrying out a soft reset can often fix bugs that could interrupt your device’s audio system. A soft reset is safe to perform as it will not cause you to lose any data.
Press and hold together the side and volume up buttons > release when slide to power off bar appears > swipe the bar to shut down your device > wait 30 seconds before holding the side button until the Apple logo appears.
12. Update IOS
Software updates contain technical bug fixes for audio difficulties. Updating your iPhone 11 to the latest version of iOS can fix the problem if it is associated with an earlier bug. Although, newer issues could potentially arise after a software update.
You can look for a software update by opening Settings > General > Software Update. The device will prompt you if an update is available.
13. Look for Sound Settings in Third-Party Apps
Third-party apps on your iPhone 11 can have their customizable sound settings. Drop into the app settings and ensure that you have allowed audio access to the app. If the problem persists, it might be a good idea to update the apps from App Store.
14. Use an iOS System Recovery Application to Troubleshoot
Third-party tools can recover your iPhone 11’s calling audio problem. TunesKit iOS System Recovery is an effective tool that can help your device back to recovery.
Open the tool on a computer and connect your iPhone via a USB cable. Tap on the Start button and choose Standard Mode. And next, you need to follow all instructions on your screen to put your iPhone 11 in DFU mode.
Download and verify the firmware that matches your device. Once you have downloaded it, press the Repair button and wait until the process completes. Alternatively, readers can also follow the video tutorial below.
15. Reset All Settings
Users can factory reset the iPhone 11 to reset all settings as a last resort. Although, we warn you that you will lose all data in the process, so perform a backup beforehand.
Go to Settings > General > Reset > Reset All Settings. Your device will prompt you to enter your device code.
16. Contact Apple Support
Apple Support is your best bet if the audio issue on calls still prevails. Please leave it to the professionals to fix your iPhone 11.
Following these steps will most likely improve the sound on your iPhone 11 during calls. Just make sure to select the correct audio output when you are on a call before you worry about a software glitch. Update us in the comments section below if our tips helped resolve the issue with your device!